Privacy Policy
The Alliance for the Shenandoah Valley (Alliance) takes your privacy very seriously. The Alliance does not sell or otherwise disclose member information outside the organization. The Alliance does not disclose or sell a donor’s personal information with anyone else, nor does the Alliance send donor mailings on behalf of other organizations.
This Privacy Policy governs the manner in which Alliance for the Shenandoah Valley (“Alliance” or “We”) collects, uses, maintains, and discloses information collected from and/or about individuals with whom we interact (“You” or “Users”), including (1) users of the Alliance websites (collectively, the “Website”), including, by way of example, the site currently located at https://shenandoahalliance.org (2) people who email with us, (3) people with whom we speak by telephone, (4) people who communicate with us via print materials, (5) people who engage with us in person, and (6) people who engage with us through third-party applications. In other words, our donors, advocates, volunteers, students, teachers, school personnel, email lists, event registrants, and constituents.
How We Collect and Use Your Information
The Alliance may ask for and collect from you personally identifiable information at various points throughout the site. Depending on the information and/or services you request, you may be asked to provide your name, email address, address, phone number, payment details, and similar information. Once you provide your personal information, you are not anonymous to the Alliance.
How do we use your information?
- To process and respond to inquiries and for the purposes for which you provided the information, such as to process donations, register or renew you as a member, purchase merchandise, or receive information.
- To personalize the content and improve the navigability of the Website.
- To alert you to new projects, site features, special events and updates.
- To conduct surveys to measure your satisfaction with our service.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We do not sell or otherwise disclose member information outside the organization. This policy has no exceptions. We do not sell or exchange your information with any other organization, public, private, or non-profit.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Cookies
A cookie is an element of data that a website can send to your browser, which may then – depending on your web browser’s settings – store it on your system. Depending on the type of browser you use, you can probably set it to notify you when you receive a cookie, giving you the chance to accept or reject it. However, please note that disabling cookies may prevent you from taking advantage of certain features on the Website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Your choices regarding cookies
You may exercise your choices regarding cookies using several options. Please note that changes you make to your cookie preferences may prevent all or part of our Site from functioning as intended.
Browser and devices controls
Most web browsers provide settings that allow users to control or reject cookies or to alert users when a cookie is placed on their computer. The procedure for managing cookies is slightly different for each internet browser, so please check the specific steps in the “help” menu of your web browser. Since cookies are browser-specific, you may need to manage your cookies preferences across all the web browsers you use.
You also may be able to reject device identifiers by activating the appropriate setting on your mobile device, as available. The procedure for managing device identifiers is slightly different for each device, so please check the specific steps in the documentation relating to the device you use.
Google™ Cookies
We use Google Analytics and Google AdWords, which are Google services that use cookies and other data collection technologies to collect information about your use of the website and services in order to report website trends.
You can opt out of Google Analytics by visiting https://google.com/settings/ads or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our plugin appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Vimeo
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://de-de.facebook.com/policy.php.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Third-Party Websites
The Alliance may provide links from the Website to other websites. A link to a third-party website does not constitute an endorsement of the linked website or its service. Moreover, it is important to understand that the Alliance does not control the content or links that appear on these third-party websites and is not responsible for the practices employed by websites linked to or from the Website. These websites and services have their own privacy policies. Browsing and interaction on any other website, including websites that have a link to or from the Alliance’s Website, is subject to that website’s own terms and policies. This Privacy Policy covers only information collected by the Alliance.
Online Store
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
The Alliance does not sell or otherwise disclose member information outside the organization.
Payments
In this subsection, you should list which third-party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Children’s Privacy
This Website is not directed toward children under 13 years of age nor does the Alliance knowingly collect information from children under 13. If you are under 13, please do not submit any personally identifiable information to the Alliance.
Your Acceptance of These Terms
By using the Alliance’s Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the Website and contact us with your concerns.
Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contact
If you have any questions about this Privacy Policy or wish to opt-out of any information sharing or correspondence from us, please contact us at:
Alliance for the Shenandoah Valley
- PO Box 674 • New Market, VA • 22844
- Phone: (540) 908-3914
- info@shenandoahalliance.org
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